How do I place the order ?
Go through our categories and choose the design you like. Don’t forget to choose inclusions and additional inclusion of your choice . Pls choose ‘none’ If you don’t wanna add them. Read out the Description carefully and proceed to checkout by understanding our terms and conditions. Once you pay and place your order, you will receive the invoice with packing instructions.
How Do I send my breastmilk/ Other inclusion?
As listed in the above FAQ, the invoice mail comes with the Packing instructions attachments. The milk can be packed and despatched through courier preffered by the artist. The client needs to share tracking slip of the milk when sent through courier. We cannot provide the status of the package without the tracking slip if the client wants to check the delivery status with us. We do not accept milk/inclusions without proper order id . If still received, the parcel will either be discarded as we cannot send it back . We are not responsible for loss of package. Clients are asked to take a snap of their parcel before sending through courier and save the bills for further refferences. We do not receive inclusions in-person. It may be accepted for memorial Keepsakes ( depends on the artist’s convience).
What is the turn around time for the product?
The turn around time depends on the Breastmilk of the individual. Making a wearable Jewell out of human milk is not an easy task . The waiting timeline differs from one individual to other. No two mother’s milk are same . The average waitlist is 3-6 months . There are chances that it might take beyond 6 months . In many cases we have delivered within 45 days of time . In few cases, it has taken beyond 12 months. However the terms are shared upfront to avoid hassle .
May I know your Preservation method ?
How Do You send back the Jewell?
Once we finish crafting the product, we share the picture of your jewell/ product for approval. On the client’s approval, we ask for address confirmation ( if already provided) and proceed to despatch through courier.
Do you avail international shipping?
We receive and deliver orders around the world. We do free shipping anywhere in India. Charges for International shipments will be shared according to the country u reside. For insured international shipping on Gold and other precious elements, the shipping charges starts from 9,000 INR ( Depending on the country)
Does the color of the milk changes over time.?
We use High quality jewellery grade polimers to make it last longer and no changes in color with happen on the go .
However, breastmilk jewells are yet sensitive and needs to be cared a little more than usual. We provide care instructions card along with the jewell and help you care your precious little piece for ever.
What if I accidentally spoil / damage my jewel?
Don’t worry mommy !
we are here for you. Please feel free to share the incident with us. we offer a lifetime repairing and rejewell services for which we fix a minimal charge depending on the type of damage.